Cannot complete set up
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Hi. I just got two HS103 plugs and have followed the instructions in the app and also watched the video and I seem to be doing it right but cannot connect the plugs. I've tried both plugs in two different outlets. Not sure what I am doing wrong.
the lights are flashing blue/orange and then flash just blue. I've connected to the plug Wi-Fi and then to my home wifi and all seems right but just doesn't connect to the plugs. I've tried them only one at a time so there is no conflict.
TIA for help and advice.
@Solla-topee thanks for the reply. I've attached two screenshots. The plugs are now found but still not connected, so I went through the process of trying to connect again and it failed again. I did have connection to one for a short time and was able to begin to work with it but it is now unreachable again.
my Wi-Fi password is correct as it works on all my other devices and I copied it directly from my router app. This is really frustrating as I am not a newbie and usually tech stuff comes naturally.
thanks for any help you can offer.