HS220 Switch randomly turns off and immediately back on

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HS220 Switch randomly turns off and immediately back on

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HS220 Switch randomly turns off and immediately back on
HS220 Switch randomly turns off and immediately back on
2023-11-10 14:31:25 - last edited 2023-11-10 14:32:34
Model: HS220  
Hardware Version: V3
Firmware Version: 1.0.10

I'm having the same issue from a few years back I found on these forums, HS220 will turn off briefly and back on again.

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#1
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7 Reply
Re:HS220 Switch randomly turns off and immediately back on
2023-11-14 03:11:53

  @IanAC 

 

Is this issue occurring after a specific action, such as controlling the switch (on/off) or adjusting the dimming?

 

What type of bulbs are connected to the switch, and how many? Could you provide the bulb models as well?

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#2
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Re:HS220 Switch randomly turns off and immediately back on
2023-11-14 23:45:20

  @Wayne-TP 

 

This actually seems to happen when the switch has not been touched for a while. I have noticed it happen when the lights are in a dimmed state and also at full brightness.

 

This is a single light in our kitchen with 3 incandescent bulbs in it. I don't know the brand.

 

Nothing has changed recently that I can tell but this just started happening within the past few weeks.

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#3
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Re:HS220 Switch randomly turns off and immediately back on
2023-11-15 12:06:34

  @IanAC 

 

How about the dimming type of the light bulbs? What's the power of these bulbs?

 

Considering other feedback I've seen, it's possible that this issue might be a compatibility problem. If you can find the model, i can cross check on the community for similar feedback.

 

Have you tried to change the light bulbs?

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#4
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Re:HS220 Switch randomly turns off and immediately back on
2023-11-16 02:01:30

  @Wayne-TP 

 

They are Globe Superbulbs - 100W - Incandescent - 3 total in the fixture (hangs down from ceiling a bit)

 

 

Is there any kind of limitation over max wattage on these dimmer switches? I'm not exceeding the 15A by any means.

 

Thanks for your help!

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#5
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Re:HS220 Switch randomly turns off and immediately back on
2024-04-27 01:34:27

  @IanAC 

 

I have this same issue. I see many people have been complaining about it for years. Is this ever going to be resolved?!? I see that support just keeps asking the same questions and asking customers to jump through the same hoops. This is ridiculous. If you can't fix it, stop selling the product!!!! I ready to replace all my Kass products and I have many. 

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#6
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Re:HS220 Switch randomly turns off and immediately back on
2024-05-06 22:46:07 - last edited 2024-05-06 22:46:49

I have three relatively new HS220 in our living room controlling three sets of 4 LED pancake ceiling lights per switch, they may be 9-11 watts each max.

 

One of the three HS220 dimmers is exibiting the same behaviour. Will randomly turn off and turn back on a moment later. We usually keep these on around 20-50%.

 

Hardware version 3

Firmware version 1.0.10

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#7
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Re:HS220 Switch randomly turns off and immediately back on
2024-05-07 13:24:08

  @IanAC I ended up buying a new switch and since changing it out we haven't had an issue. Seems like this is being seen by enough that hopefully a fix can be found and that replacement isn't the only solution. I don't believe that switch was even a year old.

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#8
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