What To Do If Kasa KE100 Overheats or Not Heating Up?

Suggestions for Kasa KE100 Abnormal Heating Behaviors

 

 

This Article Applies to

Kasa KE100

Phenomenon Description

 

• Overheating

1. Continuous heating with the temperature significantly exceeding the set value

2. Persistent fluctuation beyond the preset temperature

 

• Not Reaching Set Temperature

• Doesn't Heat/ Temperature Remains Unchanged

 

*The temperature will fluctuate back and forth above and below the setpoint rather than a smooth value. This is to avoid frequent opening/closing of the valve due to temperature changes.

 

Troubleshooting Suggestions

 

• Compatibility

Check whether your thermostat valve is compatible with KE100.  If the valve doesn't fit with KE100's connector or the included adapters, you may purchase a suitable adapter yourself.

KE100(EU)_V1.20_Smart Thermostat Radiator Valve Compatibility Guide

 

• Make sure KE100 is installed correctly

Video: How to Install & Set Up Your Kasa Smart Thermostatic Radiator Valve KE100

KE100(EU)_V1.20_Quick Installation Guide

 

Note

1. KE100's connector needs to be tightened securely.

2. Double-check whether the adapter is installed correctly. Do not forget the pushrod if you use the RAV/GIA/M28 adapters

 

 

 

• Reinstall & Recalibrate

1. Before reinstallation, go to App ->Device Settings ->Enable Sleep Mode -> Select "Fully Open"
2. Disassemble the KE100 and reinstall it. How to Install Kasa Smart Thermostatic Radiator Valve
3. Reset KE100. < Press and hold the Sync/Reset button for 5 seconds.>
4. Add/Setup device back to Kasa/Tapo App.
5. Once installed, recalibrate KE100. (App -> Device Settings -> Calibration)

 

 

 

What should I do if the above suggestions don't help?

 

Post a new thread with a detailed description of the problem you're facing. 

Start a New Thread

 

Always make sure that the following information is provided in the article to quickly and efficiently get more targeted advice from other users or official personnel.

• A screenshot of the temperature Report in the App showing the abnormal phenomena.
• Model/type of your thermostat valve.