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C120 vs C225 Image Quality

C120 vs C225 Image Quality

C120 vs C225 Image Quality
C120 vs C225 Image Quality
2024-08-22 03:58:24 - last edited 2024-08-24 09:03:39
Model: Tapo C120   Tapo C225  
Hardware Version:
Firmware Version:

Hi,

I have a C120 and a C225 and have noted that the image quality of the C120 is far superior to the C225. Is this to be expected or is there something wrong with my C225?

 

I saw some previous threads regarding the C225 compared to other models, but it was unclear whether individual devices were faulty or worse image quality is to be expected from the C225.

 

***edited to correct C125 to C120

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#1
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6 Reply
Re:C125 vs C225 Image Quality
2024-08-23 08:18:34

  @Nacho2 

Hi,
The maximum resolution of the Tapo C125 and C225 is "2K QHD 4MP", so the image quality between the two cameras won't have much difference if they both select the 2K video quality.

 

On the camera's Device Settings>Video & Display> Video Quality page, please check if both cameras select 2K.
How many devices stream the C125's and C225's live feed at the same time？

 

You can also share the two camera's live view page for further analysis.

 

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
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#2
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Re:C120 vs C225 Image Quality
2024-08-24 04:49:31 - last edited 2024-08-24 09:04:06

Hi @Solla-topee,

Thanks for your reply. I can confirm that the video quality for both cameras is selected as 2K QHD. One to two Android devices view the live feed through the app at the same time.

 

Please see attached screenshots of the C120 (left) and C225 (right) side by side. The zoomed in image was after double-tapping on each feed.

 

***edited to change C125 to C120

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#3
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Re:C125 vs C225 Image Quality
2024-08-24 09:02:36

Apologies, I meant C120 not C125

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#4
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Re:C125 vs C225 Image Quality
2024-08-26 11:40:05

  @Nacho2 

Hi,
Does the problem occur only when the camera works in the Night mode? How about the Day mode? 
If the problem remains, can you send me the related pictures?

 

Please send me(@Solla-topee) the Tapo C120 and C225's MAC address via a private message.

 

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
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#5
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Re:C125 vs C225 Image Quality
2024-08-30 00:01:58 - last edited 2024-08-30 00:07:02

Hi @Solla-topee,

Sorry for the delay in replying. Yes, the problem is present in Day mode as well - please see below pictures (C120 left, C225 right).

I'll send you the MAC addresses in a private message.

Thanks!

 

 

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#6
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Re:C125 vs C225 Image Quality
2024-08-30 05:57:10

  @Nacho2 

Hi,
Thank you for the information provided. I have escalated the case to the tech team, and they will contact you via email to continue troubleshooting. Please wait patiently.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
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#7
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