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Tapo C425 Battery questions

Toni110

2024-10-07 21:46:54 - last edited 2024-10-07 21:52:01

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Tapo C425 Battery questions

2024-10-07 21:46:54 - last edited 2024-10-07 21:52:01

Tags: #Presales

Model: Tapo C425

Hardware Version:

Firmware Version:

Hi All

Hope you can help me out here, as i'm thinking on purchase the Tapo 425 cam I'm having some consideration about the battery that is in this product, because can someone tell me if you are able to replace the battery as in the 420 product?

Second question - If the battery is not changeable what is the expected lifetime of the battery in the product?

Looking forward to your feedback

BR TONI

3 Reply

Solla-topee

2024-10-09 09:04:04

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Re:Tapo C425 Battery questions

2024-10-09 09:04:04

@Toni110

Hi,
1. It's unable to replace the battery on the Tapo C425.

2. We do not have information about the expected lifetime of the battery in the camera. However, we can usually provide a replacement for the camera after troubleshooting and confirming the camera is defective, it's suggested to pay attention to the Warranty & RMA Policy on the official website when purchasing the camera.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Toni110

LV1

2024-10-10 06:53:00

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Re:Tapo C425 Battery questions

2024-10-10 06:53:00

@Solla-topee Thanks for the useful feedback.

Sad that the battery pack is not changeable as it will at time collapse, and then the camera is bricked. Then you through out a camera that probably is still functional but due to a collapsed battery is broken.

A bit waste of resources so think I will look for another product that has changeable battery packs, but thanks for the feedback.

BR TONI110

Solla-topee

2024-10-10 12:40:43

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Re:Tapo C425 Battery questions

2024-10-10 12:40:43

@Toni110 You are welcome, and thank for your support of our product.

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Toni110

2024-10-07 21:46:54 - last edited 2024-10-07 21:52:01

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Registered: 2024-10-07

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