Tapo P115 smart plugs not working

Tapo P115 smart plugs not working

Tapo P115 smart plugs not working
Tapo P115 smart plugs not working
2 weeks ago
Model: Tapo P115  
Hardware Version:
Firmware Version:

I ordered a pair of Tapo P115 smart plugs fro mamazon a couple of days ago but after receiving them I have not beem able to connect to them via the Tapo app on my iphone. Resetting them does not work and I've made multiple attempts and changed sockets but nothing works. I'v previously bought P100 and those worked without a hitch directly but P115 seems dead on arrival (the lamps are blinking exatcly as described in the instructions but the app on my phone can't find them). I have no idea what to do now.

  0      
  0      
#1
Options
3 Reply
Re:Tapo P115 smart plugs not working
2 weeks ago

  @krimark 

 

Check the troubleshooting suggestions here. What should I do if I fail to configure the Tapo Smart Plug?

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
  0  
  0  
#2
Options
Re:Tapo P115 smart plugs not working
a week ago
I have of course read those but none of the suggestions is working
  0  
  0  
#3
Options
Re:Tapo P115 smart plugs not working
a week ago - last edited a week ago

  @krimark 

 

Please check the configuration method indicated on the product packaging, WiFi Setup or Bluetooth Setup. When starting the configuration process in the app, ensure that you select the correct configuration method for the product.

 

Double-check whether Tapo app is granted with the Local Network permission in the iPhone App settings. Try to use another mobile device to do the setup. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
  0  
  0  
#4
Options