Camera says needs formatting

Camera says needs formatting

Camera says needs formatting
Camera says needs formatting
2025-07-31 13:30:57 - last edited 2025-09-11 11:59:56
Model: TC85  
Hardware Version: V2
Firmware Version:

I keep getting a message from the camera to format the card, yet card is formatted and the software says it is good. It records fine but message is annoying. I have also rebooted. 

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#1
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1 Accepted Solution
Re:Camera says needs formatting-Solution
2025-08-01 07:19:53 - last edited 2025-09-11 11:59:56

  @Stanfieldjohn 

Hi,
Please confirm the following information for the reported phenomenon.
  1. Do you see the message that requests to format the SD card all the time in the Tapo app? Or does it disappear sometimes, such as after rebooting the camera?
If the message exists all the time, please send me a screenshot of the message.
 
  2. What's the model number and capacity of the SD card?
 
  3. What's the model number and OS version of your phone? What's the Tapo app's version?

 

  4. Please go to the camera's Device Settings > Storage & Recording > Local Storage page and send me a screenshot of it.

 

Best Regards

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#3
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Re:Camera says needs formatting
2025-07-31 13:38:04
Sorry should read TC82
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#2
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Re:Camera says needs formatting-Solution
2025-08-01 07:19:53 - last edited 2025-09-11 11:59:56

  @Stanfieldjohn 

Hi,
Please confirm the following information for the reported phenomenon.
  1. Do you see the message that requests to format the SD card all the time in the Tapo app? Or does it disappear sometimes, such as after rebooting the camera?
If the message exists all the time, please send me a screenshot of the message.
 
  2. What's the model number and capacity of the SD card?
 
  3. What's the model number and OS version of your phone? What's the Tapo app's version?

 

  4. Please go to the camera's Device Settings > Storage & Recording > Local Storage page and send me a screenshot of it.

 

Best Regards

Recommended Solution
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#3
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