Cannot turn off MIC or Speaker

Cannot turn off MIC or Speaker

Cannot turn off MIC or Speaker
Cannot turn off MIC or Speaker
15 hours ago - last edited 15 hours ago
Model: Tapo C530WS  
Hardware Version: V2
Firmware Version: 1.3.5

Hello,

 

I just had to reset my camera because it would no longer connect to wifi.  The reset got me reconnected to wifi but now I have a new issue.  I cannot disable the microphone or speaker.  When I go into the main screen and touch the telephone icon I get the screen that lets me turn the mic and speaker off, but as soon as I leave that screen (close it) they both turn back on every time.

 

It's as if there should be a "Save" option somewhere, but there isn't?

I've tried restarting the camera and powering my cell phone off and then back on.  No change.

 

How do I stop the MIC and Speaker from automatically turning back on constantly?

 

Thanks

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