@Sue1410 Hey Sue I am a BT customer also, the username is simply bthomehub AT btbroadband DOT com with password BT is that what they provided? You tried this? screenshot below Also what type of...

@robertchen If you are connecting to a VPN then the speed of download will be determined by the internet speed, or the speed limits imposed by the VPN provider.. whatever is slower. Should you be...

@Giuliano84 Hey I know why you couldn't get it working and hopefully should be able to explain it to you The address you get starting 134.x.x.x is the WAN address, namely the address of your internet...

@Disco1874 Hey In short the answer is YES it can be used with any of those ISPs Router mode is the default setting on the deco, it will work for all ISPs. You only need to put your ISP supplied...

@Lexivienna You could try adding the new x20 to your existing deco as an additional node, then set it as MAIN DECO. Once set as main deco switch / swop it into the main position.. More info here...

@charliestevens As Somnus said this is not un-expected if you are restarting the controller software. Generally, software controllers are designed to be run on dedicated server hardware that operate...