Hi @RF25 Thanks for the reply. You may continue the troubleshooting with support team. If you come across any significant clues or progress, don't hesitate to share them with us here.

Hi @jra11500 Thanks for posting here. Please try the following and see if it helps. 1. Reboot the TV2; 2. Reboot the main switch and the office switch; 3. Reboot the OC300; 4. Clear the cache of the...

Hi @jra11500 Thanks for posting here. Before factory reset the gateway router, would you please share the following information with us? 1. The firmware version of the ER706W; 2. A screenshot of the...

Hi @kasa_user The Maintenance option is under Global View. You were on Site View. To get that page, please don't choose any site when you login the APP.

Hi @WM1 Thanks. Will do.

Hi @RF25 Thanks for your feedback. Did you configure any ACL to block any devices before? Or other similar settings? either on the main router or the Omada controller. We recommend submitting a...