Hi @willderlan What's the model number and firmware version of the EAP you are using? Please note that the Wi-Fi Prohibiting feature requires EAP's firmware to be adapted to Controller v5.15 and...

Hi @willderlan What do you mean by Portal Capture? For Omada cloud essentials, only the following Portal types are supported: If you want other types, you may turn to Omada Cloud Standard version, of...

Hi @riandy All EAP firmware adapted to Omada SDN controller 5.15.x and above support this feature. The pre-release version below is adapted to Omada 6.1, please update it and test again: EAP610 |...

Hi @Antony23 Thanks for your posting. To understand the issue better, please let us know the following info: 1. How often will the disconnection issue happen? 2. When the issue happened, would the...

Hi @WonderMike I did indeed and they controller and access point are not talking to each other. >>>You may refer to the following: What should I do when the Omada Controller (V4) fails to adopt the...

Hi @ASK1974 Thanks for the reply. Based on the mentioned symptoms: Mass simultaneous client disconnections Unaffected network operations Controller showing offline status The most probable diagnosis...