@Chinomalon Hello, Basically, if you are subscribed to the premium ($100 a year), the 5th camera will be in the premium plan automatically once you added it successfully on the Kasa app. Can you...

Hello everyone, Currently, we don’t have camera control software for a PC nor can we view the Tapo camera directly on the web, we can only watch Live View of the Tapo Camera on the Tapo App or sync...

@fede_corna Hello, apologies for the super late reply. May I know the current network layout? Is it modem-Archer C2)))(((4*Tapo C200s? What is the network bandwidth you got from your ISP and how...

@Marco007 Hello, The Kasa and Tapo are different product lines/Intelligent House Systems, and that is why they are controlled by different APPs. If you have different kinds of products, you need to...

@nagapoker01 Hi, may I know the model number of your TP-Link camera? How about the LED on the camera when it is not working after a power outage? Try to power cycle or reset it to factory default...

@Kleber_Bueno Hi, sorry to respond late. Can you please send me the logs saved on the SD card then we can further analyze it? Here are the steps to save the log into your local SD card: 1. Make sure...