@ricccec Hello, Basically, if there are motion detection clips saved in the SD card, that means the motion was triggered successfully, please check below and we will try to fix it: 1. Check if there...

@eduytito Hello, To be honest, we do receive these kinds of feedback from other customers and we forwarded to the developers for evaluation every time, but it is hard to get the ETA whether or when...

@ciberg @ScaryGary Hello, thanks a lot for your valued suggestions. However, we are sorry to say that there are currently not any plans to eventually add the support for a web browser or PC, but we...

@eduytito Hello, thanks a lot for all of your valued suggestions, which are been recorded and forwarded to the related department. However, we are sorry to say that there are currently not any plans...

@kiwi_nzl @David_TW Hello, thanks for your interest. Update： There is no Camera Control Utility for desktop or laptop. But the camera supports the standard ONVIF protocol which allows users to...

@Stefano1973 Hello, As per your description, it seems that you haven't configured the KC100 camera successfully by linking it up to the cloud server. Please refer to the below troubleshooting first:...