@Jamesca Good day. Thank you very much for your time and patience. Normally, as long as the internet is working fine, the basic configuration has no problem. How long have you had the modem and Did...

@gzach Hi, Good day, Thank you very much for your time and patience. Our router does not support telnet login, so you might not be able to see the ADSL info via telnet; if you do not mind, please try...

@NickB1 Hi, Sorry for the delay. Have you tried to unplug and plug it back, after that, please hold the reset pinhole again for 10s to see if there is any difference? By the way, did you just...

@King-peppermint Hi, May I know how long have you had the modem? Have you tried to hold the reset pinhole/ button for 10s to do a factory reset? If nothing happened, I am afraid that this device...

@RAJGOPAL Hi, Please refer to the following suggestions: Please change a different power cord, then plug to another power socket; Press and hold the reset pinhole for 10s till all light turn on then...

@kreso Good day. Thank you very much for your time and patience. Have you ever tested the Huawei E3372 on the USB port of the computer to see if it is working correctly on the laptop? And have you...