@klockstone Good day. Thank you very much for your time and patience. Could you please provide us more details about the dreadful performance, such as unstable connection, extremely slow speed? And...

@ankl Good day. Thank you very much for your time and patience. Have you tried to ping 192.168.1.99 on the OpenVPN client PC？ If not the server, are you able to log into the web interface of the 4G...

@Zed2702 Good day. Sorry for the delay. How long have you had the router and when did the issue start? Have you tried to factory reset the modem by holding the reset pinhole for 10s? After the power...

@ishanjain28 Good day. Sorry for the delay. In case I misunderstood the issue, could you please help me check the following details: The devices connected behind the MR600 could get IPV6 address and...

@emontagne Hi, Sorry for the delay. The sim card status on the web UI showed no sim card, right？ Did it work fine when put the sim card into the smartphone? How long have you had the device and when...

@zageng Hi, Sorry for the delay, Did you check with the internet provider already? Or who is your internet service provider? and where are you located? Or the modem was not given by the internet...