@patrick6612 Good day. Thank you very much for your time and patience. May I know how long have you had the modem and when did the issue start? Did both wireless and wired connection drop out...

@Abhi093 Good day. Thank you very much for your time and patience. Sorry for the delay. Thanks a lot for your kind reply. We have already reported to the senior engineers for further analysis. At the...

@Mohammad_101 Good day. Thank you very much for your time and patience. Have you tried to manually change the IPV4 DNS server to google 8.8.8.8/8.8.4.4 to have a look? And did it happen to both...

@RPT Good day. Thank you very much for your time and patience. Later I would send you a firmware which could manually select the network band. You could have a check to see if that helped. Thank you...

@Hitmare Good day. Sorry for the delay. Have you checked the network band on the smartphone? Are they bands 7,20 as well? And please also check the APN information on the smartphone and MR600 as well...

@ksvprem Hello, Till now, only a few of our 3/4G routers are still for sale, such as TL-MR3420 and TL-MR3020, some of them have already been out of date. Since there are many different brands of...