@zageng Hi, we have another firmware here and if you do not mind, later I will send to you and you could have a check. Thank you very much.

@Boots Good day. Sorry for the delay. Do you use the DSL connection, or Ethernet connection?—you could check at the back of the VR400, which is port is connected to the fiber, the DSL port or the...

@Sandeep81 Good day. It is a service provider only. So we did not have any common firmware for online updates. If this device is not given by the ISP and reconfigured by them already, please try to...

Thank you very much and please let me know if you need any further help:-D

@sathuvish Good day, Thank you very much for your time and patience. May I know where are you located and who is your internet service provider? Are your XN020-G3v GPON router given by the ISP，and...

@erakauf Thank you very much for your updated news. Later if you need any further help, please feel free to update the post here. Thank you very much.