@SLZ_65 Hi, It is because you have not bound it to your TP-Link ID. Tether APP>Tools>TP-Link ID

@martri Hi, We do not have certain information about when the new firmware will be released. However, we will feed your request back. And about the model number that supports Ethernet backhaul, you...

@Sami0501000 Hi, Do you mean the RE650 cannot connect to the router's 5G WIF? Can the 2.4G connect normally? Please make sure that you have input the 5G WIFI password correctly, and also try to...

@alexscave Hi, Please try different power socket. If the issue consists and it have no response when you reset the Deco unit, you can also try firmware recovery: How to use firmware recovery if the...

@HotdogOnAWire Hi, The two models can work together to build a Deco network, but the powerline backhaul will only take effect between PX50 units as XE75 does not support powerline backhaul. General...

@zgz Hi, Please check if the 5G devices are closer to the main Deco and 2.4G devices closer to the satellite Deco units. Usually both units should broadcast 2.4G and 5G WIFI, how do you find that...