@Avenger @JP57 Hi, to locate the issue quickly, our senior engineer would like to have a remote session to your device, if it is acceptable for you, I will escalate your case to our senior engineer...

@ShantanuDas Hi, please share with us screenshots of Advanced->Status page and Advanced->Network->Internet page to confirm whether the VI SIM card cannot be detected at all or it is detected but no...

@gerliani22 If you are experiencing the issue of "No SIM card detected" on your 4G LTE Router, you can follow these steps for troubleshooting: 1. Check if the SIM card is inserted correctly and...

@TeaPee Multiple factors might cause the disconnect automatically. For the LTE disconnecting issue, please try the following steps for troubleshooting: 1. If the band was changing to a different one...

@acerfly Hi, carrier aggregation is enabled by default, selecting 4G bands manually cannot force it to aggregate bands actually, as it is decided by the ISP base station to aggregate the bands or...

@Dazzer Hi, the router itself has no additional parental control if you disable it. It might be restrictions from ISP network. For comparison, please insert the same SIM card into another 4G router...