@Michi315 Hi, may I have the current issue after factory reset? are you able to login now? If there is any further issue, please let us know the model number and hardware version of your TP-Link...

@Franz89 Hi, I've sent you a private message, please have a check and let us know if it helps.

@NotGivingUpYet Hi, since the MR400 was working fine before, suddenly the issue started recently and even new MR500 has the same issue, it might be ISP base station issue as well, please confirm with...

@PiyushM When you test the mobile phone hotspot, is the phone using the same Jio 5G SIM card? Please make sure the VPN Passthrough are all enabled on the MR600:

@Brian_PH Hi, do you mean bridge mode? MR600 doesn't support bridge mode now, and when using with SIM card, it is a LTE modem and router. May I know why don't you want it to work as a router?

@Yeshua75 Hi, thank you very much for the feedback, we will record your suggestion and report to our development team for evaluation.