@josePOO Hi, You can first update the driver from TP-Link official webpage. Or you can also use this driver for UB500: UB500_BT

@wojtas Hi, How much wired speed can you get directly from the router? Here you can refer to case 1 in this thread and check whether the wireless speed you get is slow and also do the troubleshooting...

@TurboTuning Hi, Please install the driver from TP-Link official website and test again. TX20E driver Have you tested if the speed is normal on 5G? Please check if the signal strength that may affect...

@xReign Hi, Is the hardware still detected after you reboot? If not, please verify if the checkbox is selected. Remove the checkbox before "Allow the computer to turn off this device to save power"....

@JonathanJone Hi, Please update the firmware for the adapter: WIFI driver: for-windows-10-and-windows-11 Bluetooth driver: for-windows-10-and-windows-11

@Fabio56 Hi, Thank you so much for taking the time to post the issue on the TP-Link community! To better assist you, I've created a support ticket via your registered email address, and escalated it...