@Dirkst Hi, The offline devices are the ones that have connected to the Deco WIFI but are not connected at present. You can manually delete them from the list. If you find that the devices are now...

@Whitenknight Hi Sean, The main Deco should be the one that is plugged into the broadband router, please confirm the wired connection is correct. If the main Deco is solid red, you can refer to this...

@AdamH77 Hi, Parental Control will not disconnect the WIFI connection. Please check if the iPhone 12 Pro is added into the deny list. Or there are any other advanced settings. And you can delete the...

@Don_P Hi, Thanks for posting on TP-Link Community. Please also check the link speed in different cases. How to check the associated/link speed on a wireless client Besides, please also check the QoS...

@pjam Hi, Deco will not block your connection to internet servers on port 53. You cannot use telnet commend to check port 53 on the local network. Since port 53 is the standard port for DNS, please...

@wbrb Hi, Thanks for your feedback on TP-Link Community. There is a reminder on the Deco's package that tell the users the Deco APP is needed to set up the Deco devices. Just like the picture as...