@Anita155 Hi, thanks for posting on TP-Link Community. 1. Please check whether Wireless password of your new router you entered is correct or not. You could go to Settings--WiFi on your phone to...

@Ushi Do you mean wireless password? and may I know the model number of your router and extender? For TP-Link routers, the default wireless password is printed on the bottom label, usually called...

@mountain64 Hello, thanks for posting on TP-Link Community. 1. may I know if your DSL line is ADSL or VDSL? 2. please share with us a screenshot of the whole DSL part on Status page of the VR400 to...

@TalBo Hi, if you restart the MR500, will it be online for some time from TP-Link cloud? and you are checking the cloud connection status via Tether App remotely, right? Please test it when you are...

This Article Applies to: All LTE Gateway Routers and MiFi devices Issue Description/Phenomenon After inserting a working SIM card and set up the LTE Gateway Router or MiFi device, internet light is...

@CarlosOliveira Hi, your current ISP file version is suitable for MR600 V2 as well. Regarding the current issue, here are the suggestions: 1. Normally even though there is no internet access,...