@Chris68 Hi, Please reboot the Deco units. When you connect and test Deco WIFI, please visit new webpage or open new videos, in case it is the webpage caching. And in Deco APP please go More>Internet...

@sgs007 Hi, Please make sure the internet on the phone is working normally. Or connect the phone to the Deco WIFI and try one more time. And then you can also force to close the Deco APP and then...

@brkzkn Hi, Please check if it is the link speed that limits your real download speed. How to check link speed. When you test the wireless speed you get, make sure the device is connected to the main...

@Wrayman Hi, Deco products should be able to work with Cuckoo. However after you switch ISP to Cuckoo, you may need to reconfigure the Deco devices as the internet configuration information from...

@MW66 Hi, Do you need to input the password again when you manually connect back to the Deco WIFI? Please forget the modem WIFI on the devices, and check if they can automatically connect to the Deco...

Hi @ewakil12 , Please try the following troubleshooting steps. 1. Use other device to test if the internet is stable on this switch port using the same Ethernet cable. 2. If the Deco work in router...