@richard.benard Hi, may I know the model no. of your Huawei modem? We will need to check the LTE category it supports. Besides, please check the network type and band on Advanced->Status page of the...

@TitoX Hi, please insert the same SIM card into your smartphone again, then refer to the instruction below to see which 4G band the phone is using. After that, please share with us the screenshot of...

@TitoX Hi, so you are now already on the EU version firmware for MR6400(EU) v5.30, there is no need to install the original EU version firmware now. For the current internet issue, please let me know...

@GSMSolutions Hi, thanks for the reply. What is the hardware and firmware version of your MR600? Please check it on Advanced->System Tools->Firmware Upgrade page. If it is already the latest...

@Muhammadanas Hi, remote management and DMZ are actually in conflict, they are unable to be used at the same time. If you still need to enable remote management, it is recommended to disable DMZ and...

@Maos Hi, may I know who the ISP is? Please check the PDP Type on Advanced->Network->Internet page, if it is on IPv4&IPv6, please create a new profile manually and set it to IPv4 only to see if you...