@Moras Hi, please login the web interface of the MR150 or MR200, go to Advanced->System Tools->Administration->ICMP Ping part, then tick Remote for ICMP Ping.

@Liteuser Hi, when using BT SIM card on your MR600, please go to Advanced->Network->Internet page, click Create profile manually and set PDP Type as IPv4 only, the other parameters can be the same as...

@Kumar09 Hi, please double-check the hardware version on the product label, is it V5.0. V5.20 or V5.30? Besides, what happened before the issue started? such as after a power outage or firmware...

@RichardAubin Hi, internet works fine now on the MR600 V3, right? For the SMS sending and receiving issue, please help to confirm the following details: 1. What is the error message when you try to...

@Bsydd Hi， please try to select different 4G band(s) manually to see if the download speed will be better: https://www.tp-link.com/en/support/faq/3099/

@Miguelbras Hello, please help to confirm the following details: 1. When the problem happens, will it recover automatically after a while? or you have to reboot the router to get internet again? 2....