@jummer79 If the EAP powers off when it is upgrading a new firmware, this EAP device will be bricked. In this situation, you can contact your retailer to ask for an RMA. Please check if the EAP can...

@Marlies Just as R1D2 said, we can try to ping the EAP's IP address from the Controller host (PC). If you can ping it successfully, then they should be in the same subnet, and we will try other ways...

@Rambow OK, if you have other questions later, post on the forum, we or other customers will try to help you.

@joergent I guess that you want to connect the HS100 to the EAP and you want to connect it to the guest SSID. But if you connect it to the guest SSID directly, you cannot manage it because the access...

@Meetriks Now some private subnets cannot be blocked by the guest network, we will fix this in the next firmware.

@Marlies I also think that when you connect the EAP to the socket, the AP can connect to the internet but it is not in the same subnet with the Omada Controller. We can manage the EAP on the...