@ARGamingPK1 yeah, probably it is related. But anyway, I decided to add a new device, from the deco family because it is supposed to be ok, it's something that I red on the tplink website, so if...

I just did it, and no luck, still the same error message :( edit: firmware was updated to 1.2.8 20240328 rel 43135, so there is also a newer version, I will try to update the device to the newer

@David-TP thank you! Yes, that's what I´m about to do, I realized the version in xe75 is old. Hope this help to solve this issue and the other related to backup.

@David-TP ok, this is what a did: - power off all devices (xe75 and 3 m4r) - power off modem (ISP), not sure if it's related, but just in case - waited a little bit - power on modem - waited like 1...

@David-TP Thanks for replying! > do you receive an auto-reply with the support ticket number? yeap, this is the ticket TKID251118210 > Have you tried to factory reset the Mesh network once? no, the...

@David-TP Thanks for replying. I've restarted/rebooted the network but I didn't a power-restart with all devices. I'll try later after work.