@jimiuerse Hi, the new firmware replace threshold settings on Sound Detection with adaptive threshold, after setting up the motion detection, do you always get the notification? Would you please send...

@tappat Hello, Even though you get the error message on the last step, what's the light status on the camera? Do you have any special settings on the router? Such as MAC filtering, Access control, AP...

@SnaffyNoo Hello, After the free period, you will still have the live view and notification as free features. If you want to use cloud storage, then you need to subscribe to one of the paid plans. If...

@Arctech Hi, when the light turns to red, that means it lost internet connection, when there is no light, it should be lost power. How do you get it back to work when the issue happens? What's the...

@IRK Hello, if the members who want to access the camera can connect to the same wifi with the camera, you no need to share your account with them, they can access the camera directly. If they want...

@Yoshi95 Hi, What's your current firmware version and hardware version?