Hello @d0ugmac1 To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230247563,...

Hello @OrangeStreet The PPSK doesn't support 6GHz at present so that the PPSK option is not there when the 6GHz is checked. Actually neither of your EAP650 and EAP610-Outdoor support 6GHz band,...

Hello @Deputy, When did the issue start to happen, recently (working fine before) or from the initial setup of the controller or the router? For the downtime you mentioned, do you mean the network...

Hello @Ric04jan72 Thank you for your reply. For the clients who failed to obtain IP addresses, would they actually have obtained IP addresses but just that the IP address is not displayed on the...

Hello @andynw1 The .BIN file is the firmware, please upload the .bin file to upgrade the firmware.

Hello @Nuxmedia Nuxmedia wrote @Fae To add EAP225 to Omada cloud controller error "Too many PRECONFIGURED devices in this account. Available licenses are not enough." is obtained. This controller...