Hi @fatjoez Thank you! To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is...

Hi @fatjoez Just want to confirm one more thing: If you login via omada cloud website, will this issue also happen?

Hi @fatjoez The controller version v5.13 should already had a fix for this issue. Please try: 1. Upgrade the controller again, to the newest version. newest version 2. Save the backup config file...

Hi @fatjoez I saw you have created another thread about this issue. I will reply you on that thread.

Hi @mbentley We had made improvement on v5.13, so it should not happen on V5.13 and higher version... We will do further research on this issue, thanks. mbentley wrote People have reported it since...

Hi @fatjoez We found some people face this issue when they are using VPN or have firewall enabled. The controller detected source IP changing so it logged out. May I know how you login to the...