Dear @ctis2121, Please i need help on how to update firmware EAP115 from controller software or a link to get firmware that compatible with controller. EAP115 V4 firmware link:...

Dear @EdzZ, It seems that your EAP is auto-reboot/reset, I'm afraid that there is no option to do a firmware recovery on the EAP. Are you still able to find the EAP SSID on your wireless clients?...

Dear @Ser, Ensure the EAP is hardwired to the main router and your router works properly. Here is a FAQ for your reference: Common questions about TP-Link EAP device when it’s used in home network

Dear @Diego.Romero.CR, When the user tries to log in to our free wifi, the portal page opens but stays in a blanck screen, any ideas? Does the issue exist on all of the wireless clients? Do you have...

Dear @jaydee14, And when qos turn off. My online games have a good ping but my internet is slowing down. The speed will no more than 54M if the QoS-WMM is disabled. Similar topic has been discussed...

Dear @Jmusic88, I think there's something wrong with the XB6's configuration that I need help with. So I'm asking anyone who got their APs connected to an XB6 type modem/router device. Again unless...