Dear @Ykag, I bought a EAP225v3 yesterday and installed it, whenever I try to sign up to the software based cloud controller the access point becomes completely unresponsive, I have to do a hard...

Dear @hashrack, Sorry for any inconvenience caused. Forgot to mention in my first reply that the PE has added a plan to create multiple Portal Page for multiple SSIDs in the future release (not...

Dear @Pugs, Also seeing this connection (kcart.alipay.com). Needs to be removed on next update, don't care if its not Malware, QA should have removed this if devs were mucking around with a URL for...

Dear @MacPo, On my site the error appears also if I activate 5 GHz. The clients connect get an IP and then disconnect. I discovered the error the first time with my old tablet then with a new MacBook...

Dear @Ben.Suffolk, I am trying to set up email sending from the software controller (Version 4.1.5) and the settings for the mail serve allow you to tick SSL, but has no options for STARTTLS. My mail...

Dear @leatherman, I have been following this article as a guide without success: https://www.tp-link.com/us/support/faq/418/. The article is too old to follow, you may refer to this article instead,...