RE450 Wont connect to Hitron Router
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RE450 Wont connect to Hitron Router
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RE450 Wont connect to Hitron Router
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Registered: 2017-12-07
2017-12-07 06:38:37
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RE450 Wont connect to Hitron Router
2017-12-07 06:38:37
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Model :
Hardware Version :
Firmware Version :
ISP :
I have a Hitron Router from WaveBroadband. It works and everything connects it. I replaced it with a new one thinking that might be the issue but same problems. Same goes with RE450 Repeater but new one has same problems.
I go through setup process and Repeater finds the router like it is supposed to but once setup is complete it says no signal, not connected.
I have gone at length with tech support. Each blames the others product.
I have attempted setup wizard, manual setup, WPS. I have setup repeater hard wired to computer to do setup process. I have with the repeater hard wired to the router.
Any help would be greatly appreciated
Hardware Version :
Firmware Version :
ISP :
I have a Hitron Router from WaveBroadband. It works and everything connects it. I replaced it with a new one thinking that might be the issue but same problems. Same goes with RE450 Repeater but new one has same problems.
I go through setup process and Repeater finds the router like it is supposed to but once setup is complete it says no signal, not connected.
I have gone at length with tech support. Each blames the others product.
I have attempted setup wizard, manual setup, WPS. I have setup repeater hard wired to computer to do setup process. I have with the repeater hard wired to the router.
Any help would be greatly appreciated
#1
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Re:RE450 Wont connect to Hitron Router
2017-12-07 11:17:08
How about the status page, does it connect each other?
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#2
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Registered: 2017-12-13
Same issue
2017-12-13 11:49:44
I have a TP1750 RE450 v1.0. Been using it for a few months now and it was all great. Then a week or two ago it stopped working. I ordered a new one. Both don't work. Same problem, as described above. It detects the wireless network, but once it completes setup it says 'no signal'.
I also have a Hitron broadband router that does WiFi on both channels.
This to me highlights something disturbing, like an un-requested update.
Can anyone solve this problem?
I also have a Hitron broadband router that does WiFi on both channels.
This to me highlights something disturbing, like an un-requested update.
Can anyone solve this problem?
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#3
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Re:RE450 Wont connect to Hitron Router
2017-12-13 12:17:56
Same issue here...
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Registered: 2017-12-15
Also no longer able to "connect" my RE450 to my Hitron CGNM-2250
2017-12-15 04:21:20
Initial set-up (+/- 3 months ago) seemed to go fine. The RE450 and Hitron appeared to be properly connected and working as advertised.
A week or so ago I noticed that the RE450 was no longer properly connected and many, many attempts to reconnect the two have proven futile (I have lost track of how many times I have "factory reset" the RE450, unplugged and plugged it in, powered down and repowered the Hitron ...) .
Hoping that someone has an explanation and a solution or at least a work-around that they can share.
A week or so ago I noticed that the RE450 was no longer properly connected and many, many attempts to reconnect the two have proven futile (I have lost track of how many times I have "factory reset" the RE450, unplugged and plugged it in, powered down and repowered the Hitron ...) .
Hoping that someone has an explanation and a solution or at least a work-around that they can share.
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Registered: 2017-12-17
Re:RE450 Wont connect to Hitron Router
2017-12-17 02:13:07
Same Issue...
My DLink extender stopped working on Wednesday night and refused to connect, I thought it had crapped out so I bought a new TP Link RE450, and now cannot connect either to the Hitron CGNM-2250 (Shaw) router.
I am suspicious that Shaw is pushing out a firmware update to the Hitron Routers, I will be calling them today.
My DLink extender stopped working on Wednesday night and refused to connect, I thought it had crapped out so I bought a new TP Link RE450, and now cannot connect either to the Hitron CGNM-2250 (Shaw) router.
I am suspicious that Shaw is pushing out a firmware update to the Hitron Routers, I will be calling them today.
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Re:RE450 Wont connect to Hitron Router
2017-12-19 00:37:47
I went surfing and found this:
http://business.shaw.ca/support/article?articleid=4294967658
Its unrelated to our issue but does seem to indicate that Shaw sent a firmware update out to their Hitrons on Dec 4 2017...is this the culprit?
http://business.shaw.ca/support/article?articleid=4294967658
Its unrelated to our issue but does seem to indicate that Shaw sent a firmware update out to their Hitrons on Dec 4 2017...is this the culprit?
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Registered: 2017-12-17
Re:RE450 Wont connect to Hitron Router
2017-12-22 02:24:16
Problem Solved!
Thanks to PEGE, I was able to confirm that I had indeed had the latest Hitron modem firmware installed, version: 4.5.11.5.3 on SHAW Cable.
This particular firmware version will likely to apply only to Shaw Cable supplied Hitron modems as I believe it's custom.
I then requested that Shaw send a technician to visit my home.
I explained and demonstrated the issue I was having to the technician.
I asked if he had a Hitron modem with the old firmware in his truck - he said maybe, but they are set to automatically install the update when they are first plugged in.
He offered me a Cisco modem (older but would not be affected by the firmware update)
Installed the Cisco modem and the problem disappeared - both the D-Link and the TP-Link now work.
This is pretty solid evidence that the Shaw Cable Hitron [LEFT][COLOR=#333333][FONT=Arial]4.5.11.5.3 firmware update has a problem. [SUB][SUP]
[/SUP][/SUB][/FONT][/LEFT]
Thanks to PEGE, I was able to confirm that I had indeed had the latest Hitron modem firmware installed, version: 4.5.11.5.3 on SHAW Cable.
This particular firmware version will likely to apply only to Shaw Cable supplied Hitron modems as I believe it's custom.
I then requested that Shaw send a technician to visit my home.
I explained and demonstrated the issue I was having to the technician.
I asked if he had a Hitron modem with the old firmware in his truck - he said maybe, but they are set to automatically install the update when they are first plugged in.
He offered me a Cisco modem (older but would not be affected by the firmware update)
Installed the Cisco modem and the problem disappeared - both the D-Link and the TP-Link now work.
This is pretty solid evidence that the Shaw Cable Hitron [LEFT][COLOR=#333333][FONT=Arial]4.5.11.5.3 firmware update has a problem. [SUB][SUP]
[/SUP][/SUB][/FONT][/LEFT]
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Registered: 2017-12-25
Re:RE450 Wont connect to Hitron Router
2017-12-25 13:05:16
Had the same problem with Shaw issued Hitron
CGNM-2250 Router and
TP Link RE450 after rebooting the router today.
After the reboot (and I assume the firmware upgrade) the RE450 would not longer connect despite several different attempts. I also noticed that my iPad would not (but my iPhone would) connect to the router's wifi. When i tried to reconnect the iPad, it complained that the password was not recognized even though it had not changed? When I changed the wifi connection password on the router the ipad (and iPhone) connected with the new password. After this, I tried connection the RE450 again to the router and now it connects with the new password.
Bottom line - try changing the CGNM-2250 wifi password and reconnect the RE450.
After the reboot (and I assume the firmware upgrade) the RE450 would not longer connect despite several different attempts. I also noticed that my iPad would not (but my iPhone would) connect to the router's wifi. When i tried to reconnect the iPad, it complained that the password was not recognized even though it had not changed? When I changed the wifi connection password on the router the ipad (and iPhone) connected with the new password. After this, I tried connection the RE450 again to the router and now it connects with the new password.
Bottom line - try changing the CGNM-2250 wifi password and reconnect the RE450.
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Re:RE450 Wont connect to Hitron Router
2017-12-29 03:42:25
My experience was different than
Dgoldies...
First cheers on getting it connected!
As part of the troubleshooting done with Shaw support, the Hitron modem was reset back to factory defaults. I then changed the SSID and the password. All the clients, Apple and PC, could connect to the Hitron router wirelessly and wired, but I could not make a connection with either my D-Link or TP-Link extenders. I should add here that as a test I connected an old Linksys wireless router (using a wired connection) and it too had a problem getting an IP address from the Hitron router, but finally after about 20 minutes got one.
I suspect that the Hitron router firmware upgrade is incompatible with some chipsets.
Jake
First cheers on getting it connected!
As part of the troubleshooting done with Shaw support, the Hitron modem was reset back to factory defaults. I then changed the SSID and the password. All the clients, Apple and PC, could connect to the Hitron router wirelessly and wired, but I could not make a connection with either my D-Link or TP-Link extenders. I should add here that as a test I connected an old Linksys wireless router (using a wired connection) and it too had a problem getting an IP address from the Hitron router, but finally after about 20 minutes got one.
I suspect that the Hitron router firmware upgrade is incompatible with some chipsets.
Jake
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Registered: 2018-02-06
Same issue
2018-02-06 04:02:33
Nothing seems to be working for me. Will tp link come up with an update too?
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Registered: 2017-12-07
2017-12-07 06:38:37
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