KC200 error uploading to cloud

KC200 error uploading to cloud
KC200 error uploading to cloud
2019-08-07 22:16:13
Model: KC200
Hardware Version: V1
Firmware Version: 2.2.19

I’ve been getting errors with my camera’s playback the last few days. We recently switched internet so I’m not sure if that’s related. 

 

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Re:KC200 error uploading to cloud
2019-08-07 22:48:52

@Kerokel 

 

Once motion is detected it will start pushing the video to the cloud. If there is a problem getting the video to the cloud you will get the error you see now.

 

If your camera is connected to a 5GHz network, try switching the camera to the 2.4GHz network. It will involve holding the reset for 5 seconds, then setting it up with the new network.

 

Other thing you can try is to use a Wi-Fi analyzer on your smart phone to check the signal strength of your router. A good signal is a consistant reading being below -70 dBm so -40 to -60 dBm would be good.

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