Linksys Velop Mesh - HS105 plugs not staying connected

Linksys Velop Mesh - HS105 plugs not staying connected
Linksys Velop Mesh - HS105 plugs not staying connected
2019-11-11 13:50:18
Model: HS105
Hardware Version:
Firmware Version:

Hi - I have upgraded to the Velop Mesh wifi and now I can not get my HS105 pulgs to stay connected.  I don't think it is a connection issue as we have no other issues in the house.   I do have 6 or 7 plugs if this makes a difference.

 

Last night I reset and reconnected them.  Only one asked to be updated so I am assuming they area all running the most up to date firmware.  I also re-installed the app thinking this might be an issue.

 

Any suggestions?

 

Karen

0
0
#1
Options
36 Replies
Re:Linksys Velop Mesh - HS105 plugs not staying connected
2019-11-11 17:41:21

@KLH3468 

 

If your mesh network only has one wireless network name you could try to enable the guest network (not familar with Linksys) if it is possible, and only have the 2.4 Ghz network band enabled, which you can connect the plugs to just that network.

0
0
#2
Options
Re:Linksys Velop Mesh - HS105 plugs not staying connected
2019-11-15 11:24:14

@KLH3468 three days ago I started having same issue had worked fine for 1.5 years.  Wondering if Linksys or tp-link changed something.  Hugely frustrating as I have 30 some bulbs outlets automated in house.   If you reset velop from admin tab they will connect short term.  I have tried to set up on schedules as can't use Alexa to control

0
0
#3
Options
Re:Linksys Velop Mesh - HS105 plugs not staying connected
2019-11-16 13:03:14

@KLH3468 Same problem here on all my smart switches and plugs, just started over the last week and have been running some of these prior for well over a year with no issues. I have LG appliances that can only connect on 2.4 frequency and are not having issues with those.

0
0
#4
Options
Re:Linksys Velop Mesh - HS105 plugs not staying connected
2019-11-18 02:49:15 - last edited 2019-11-19 12:20:01

Same exact issue happens to me. All plugs and switches were fine until I got the new mesh network. Any suggestions?

 

Also some of the plugs stay connected but then 5 others will not.  Very random.

0
0
#5
Options
Re:Linksys Velop Mesh - HS105 plugs not staying connected
2019-11-19 04:22:21 - last edited 2019-11-19 04:23:56

@Tony 

Same issue here, with multiple HS100 plugs and HS200 and HS220 switches and a Linksys Velop mesh network. All worked (basically) flawlessly since installation (multiple times over the past 2 years)... until this week. They've been on the Velop network for over a year.

 

Now, every kasa / tp-link product in my home is constantly disconnecting from my wifi network. I am using a Linksys velop router. I contacted kasa / tp-link support and was told to reboot my router. I did, and everything was fine... for a few hours. I've now done the reboot 4 times over the past several days, and once again the lights have just started flashing.

 

This is not a single customer issue. This appears to be an issue somewhere between linksys velop and kasa / tp-link.

 

All of your products are failing to connect to the network, and all at the same time.No other tech in my house is having any connectivity issues.

0
0
#6
Options
Re:Linksys Velop Mesh - HS105 plugs not staying connected
2019-11-19 04:34:01

@Tony 

 

Add me to the list: 

 

14 switches (even mix of HS200s, 210s and 220s) and all loose their connection and will not reconnect.  Just started happening couple days ago, worked without any issues for over a year.  

Lynksys Velop with 3 nodes 

0
0
#7
Options
Re:Linksys Velop Mesh - HS105 plugs not staying connected
2019-11-19 12:18:55
So connect all the TP-Link items to the Guest network?
0
0
#8
Options
Re:Linksys Velop Mesh - HS105 plugs not staying connected
2019-11-19 12:21:35

@KLH3468 

I seemed to have solved my issue with much stalking.

 

I split my wifi to have 2.5ghz sign in and the normal sign in.  I then reset all my plugs to this wifi.

 

Worked Great.

 

Karen

0
0
#9
Options
Re:Linksys Velop Mesh - HS105 plugs not staying connected
2019-11-19 12:25:49

@KLH3468 

Can you tell us all how you split tthe wifi?  Thanks

0
0
#10
Options
Re:Linksys Velop Mesh - HS105 plugs not staying connected
2019-11-20 01:16:08

@Mysweetshelby 

so I spoke too some. Everything was great for a few days and when o got home from work nothing was working. 
 

I am going to attempt the guest network settings and see what happens. 
 

I will let you know

 

Karen

0
0
#11
Options