AV500 Powerline Adapter Connection Issue

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AV500 Powerline Adapter Connection Issue

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

taanon

2020-01-02 14:59:41

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Registered: 2020-01-02

AV500 Powerline Adapter Connection Issue

2020-01-02 14:59:41

Model: TL-PA4010 KIT

Hardware Version:

Firmware Version:

Hello, for the past few months my powerline adapater (AV500 TL-PA4010KIT) would randomly have NO internet at all, but ALL the LEDs are green, and my router is working fine.

I've tried Pairing and replugging them... Please advise.

1 Reply

Tony

2020-01-07 16:25:06

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Registered: 2018-11-06

Re:AV500 Powerline Adapter Connection Issue

2020-01-07 16:25:06

@taanon

If the powerline lights show green, then they are all still connected and sending data between them. The next thing is to look at the cable connected to the router. Either connect a computer using that same cable, swap the Ethernet cable or plug the cable into a different LAN port.

Another thing that can be tired is if the issue happens, disconnect the Ethernet cable from the TL-PA4010 that goes to the router and plug it into your computer to see if the issue follows the cable.

AV500 Powerline Adapter Connection Issue

AV500 Powerline Adapter Connection Issue

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