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deco android/ios app: empty connected apps on categories

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deco android/ios app: empty connected apps on categories

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
deco android/ios app: empty connected apps on categories
deco android/ios app: empty connected apps on categories
2020-03-24 06:43:44
Model: Deco M5  
Hardware Version: V1
Firmware Version: 1.4.2

admittedly i don't know where the hardware version is.

 

but all the devices under the categories just stopped showing.

ive reinstalled, logged out etc.

ive also tried logging into the ios app and its still empty.

any ideas? 

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#1
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5 Reply
Re:deco android/ios app: empty connected apps on categories
2020-03-24 20:00:16

@barelybisdak 

 

It might be the Deco system not providing feedback, have you also powered off and on all the Decos?

 

If possible try on another smart phone.

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#2
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Re:deco android/ios app: empty connected apps on categories
2020-03-25 08:46:59

@Tony thanks for responding but still the same 

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#3
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Re:deco android/ios app: empty connected apps on categories
2020-03-25 20:51:38

@barelybisdak 

 

Could you give a screenshot of what you are seeing?

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#4
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Re:deco android/ios app: empty connected apps on categories
2020-03-26 01:48:12

@Tony 

Here ya go

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#5
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Re:deco android/ios app: empty connected apps on categories
2020-03-26 22:18:12
well i just reset them all and it’s fine now.
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#6
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