Home Network Community > Apps > deco android/ios app: empty connected apps on categories
< Apps

deco android/ios app: empty connected apps on categories

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

deco android/ios app: empty connected apps on categories

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
deco android/ios app: empty connected apps on categories
deco android/ios app: empty connected apps on categories
2020-03-24 06:43:44
Model: Deco M5  
Hardware Version: V1
Firmware Version: 1.4.2

admittedly i don't know where the hardware version is.

 

but all the devices under the categories just stopped showing.

ive reinstalled, logged out etc.

ive also tried logging into the ios app and its still empty.

any ideas? 

  0      
 
  0      
 
#1
Options
5 Reply
Re:deco android/ios app: empty connected apps on categories
2020-03-24 20:00:16

@barelybisdak 

 

It might be the Deco system not providing feedback, have you also powered off and on all the Decos?

 

If possible try on another smart phone.

  0  
  0  
#2
Options
Re:deco android/ios app: empty connected apps on categories
2020-03-25 08:46:59

@Tony thanks for responding but still the same 

  0  
  0  
#3
Options
Re:deco android/ios app: empty connected apps on categories
2020-03-25 20:51:38

@barelybisdak 

 

Could you give a screenshot of what you are seeing?

  0  
  0  
#4
Options
Re:deco android/ios app: empty connected apps on categories
2020-03-26 01:48:12

@Tony 

Here ya go

  0  
  0  
#5
Options
Re:deco android/ios app: empty connected apps on categories
2020-03-26 22:18:12
well i just reset them all and it’s fine now.
  0  
  0  
#6
Options

Information

Helpful: 0

Views: 1018

Replies: 5

Related Articles
 iOS Deco app can't find Deco being connected to WiFi
586 3
 Deco APP on android won't show any of my networks!
1051 0
Identifying android phones on the Deco control app
853 0
 Deco iOS app question
247 0
 AX21 issues with Google Home app on Android, not iOS.
336 0
 Deco App Widget on iOS not working
925 4
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.