Powerline adapter and extenders willl not add in tplink utility

Powerline adapter and extenders willl not add in tplink utility
Powerline adapter and extenders willl not add in tplink utility
2020-03-28 10:39:31
Hardware Version: V2
Firmware Version:

My adapter and extenders were working happily together but the powerline LEDs have now gone off and multiple attempts at re-pairing has not fixed this.

 

Have downloaded tp-link utiltity and all devices can be found but, when I enter the powerline key, it thinks then comes back with "Unable to add the device"

 

What can I do to fix this?

 

 

 

 

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Re:Powerline adapter and extenders willl not add in tplink utility
2020-03-30 20:21:32

@Wimbuser 

 

Get all the adapters in the same room and pair them up. Once they are paired the outlet you place them in will eithe rsee each other or not so place them where they were. If the lights to not turn on automatically try a different outlet. Something wiring related may have changed introducing more inteference.

 

If the adapters are not able to pair in the same room reset them by holding the pair button for 20 seconds.

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