Extender does not work
Hi i have bouth a new tplink extender TL-WA850RE but the RE LED is never solid so i cannot connected.
My router is a Mitrastar model GPT-2541GNAC
Mac filter is off.
I can see in my mobile and laptop a wifi with the name of my network_EXT but the button never gets solid. i have tried the three methods and nothing.
I am sure about password.
can you please support me?
Thanks.
Martin
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Make sure your main router does not have the same network name for the 2.4GHz and 5GHz.
If you are trying to set up the extender using your web browser, first verify the wireless password is correct. You can use your cell phone to forget your Wi-Fi then connect back.
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Factory reset the extender by holding the reset while it is powered on for 15 seconds. Log into it with a computer and look at the firmware build, then check our official website to make sure it is up to date. If not, update the firmware then set up the extender again.
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The extender needs to be able to see your network in order to connect so if your main Wi-Fi is not visible that may be why the extender is not connecting.
With respect to the extender, here is how you log into it: https://www.tp-link.com/us/support/faq/931/
Here is how you update the firmware: https://www.tp-link.com/us/support/faq/1272/
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