Account email

Account email
Account email
2020-06-11 23:51:41

I have an old email address on my Kasa account and it is no longer vali. How can I change my account to my new email. Can't seem to find a way to update the account information. 

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#1
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2 Replies
Re:Account email
2020-06-12 16:20:18

@Tmoore 

 

If you do not want to delete your existing devices and create a new account, please contact our support team to see if it is possible to swap the email address: link

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Re:Account email
2021-04-18 22:05:39

@Tmoore Hello, we are in 2021 and we can't update our own email ???
There are no easy way to contact the support, I have many devices and I dont have the time to switch everyhting to a new account.

Is there any other way ?

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