RE300 connected with lights on but no internet

RE300 connected with lights on but no internet
RE300 connected with lights on but no internet
2020-06-24 22:31:37
Model: RE300
Hardware Version: V1
Firmware Version: 1.0.5 build 20191114 Rel 34543

My extendeder connects to my ax6000 and all the lights are on but there is no internet seems like it happened after the firmware update on the ax6000 any input would be great 

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#1
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3 Replies
Re:RE300 connected with lights on but no internet
2020-06-25 17:23:38

@MicSali 

 

Are you getting no internet from multiple connected devices?

 

Please factory default the extender (hold reset for 10 seconds), then set up the extender again.

 

Make sure the 2.4GHz and 5GHz are named different, at least to test.

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#2
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Re:RE300 connected with lights on but no internet
2020-06-30 03:17:27 - last edited 2020-06-30 03:21:00

@Tony did that worked for a day or so then disconnects so no luck still getting WiFi and internet from my ax6000 just not from the re300

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#3
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Re:RE300 connected with lights on but no internet
2020-06-30 17:02:04

@MicSali 

 

Please log into the AX6000, go to Advanced > Wireless > Wireless Settings, specify the wireless channel 11, save. Now switch to the 5GHz wireless settings and specify the channel 36, save. 

 

Now factory reset the extender and set it up one more time.

 

Make sure you have Smart Connect disabled on the AX6000.

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#4
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