How to update my email address for my account?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

How to update my email address for my account?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
How to update my email address for my account?
How to update my email address for my account?
2020-10-10 00:55:39

Hi

 

Can't seem to update my email address in the app.  If the only way to do this is by deleting my account and making a new one will I have to reprogram all my plugs? 

  15      
  15      
#1
Options
8 Reply
Re:How to update my email address for my account?
2020-10-12 15:56:10 - last edited 2020-10-12 15:56:21

@Marspinball 

 

There currently is not a way to switch your TP-Link ID email so you will need to create a new account, and set up the plugs with the new ID.

  0  
  0  
#2
Options
Re:How to update my email address for my account?
2020-10-15 01:59:11

@Tony 

 

So each plug has to be programmed like new. Including my Alexa, Google, and smarthings settings? 

  4  
  4  
#3
Options
Re:How to update my email address for my account?
2020-10-15 18:47:37 - last edited 2020-10-15 18:47:50

@Marspinball 

 

Only Kasa, as the third party services only care about being authorized with the TP-Link ID account. Once Kasa is set up the third-party services will see them. For example, you may notice Alexa state they discovered new devices.

  0  
  0  
#4
Options
Re:How to update my email address for my account?
2021-12-27 04:10:20

@Tony wtf....that's not only lame but super crap for anyone concerned about their privacy...which considering TPLinks products thats extremely crap.

 

Better question, how do I permanently delete my old account, I don't like lose ends and from what I can see this would be the only other option.

  19  
  19  
#5
Options
Re:How to update my email address for my account?
2021-12-27 04:10:22

@Tony wtf....that's not only lame but super crap for anyone concerned about their privacy...which considering TPLinks products thats extremely crap.

 

Better question, how do I permanently delete my old account, I don't like lose ends and from what I can see this would be the only other option.

  2  
  2  
#6
Options
Re:How to update my email address for my account?
2021-12-27 04:11:43

@Tony oh and get them to fix the forums, cause apparently it posted my reply 3 times.......how are we to trust a company that makes wifi and smart home stuff if you can't even manage a website properly.

 

 

  3  
  3  
#7
Options
Re:How to update my email address for my account?
2022-01-24 06:38:36
  1  
  1  
#8
Options
Re:How to update my email address for my account?
2022-01-27 03:30:15

@Tony Totally lame and a giant hassle and increases security risk to customers. I guess I will speed up my changeover to all HomeKit but not use any Kasa brand for sure.

The Kasa development team treats customer in a despicable and disrespectful way.

  16  
  16  
#9
Options

Information

Helpful: 15

Views: 13347

Replies: 8

Related Articles