Deco app
Deco app
So when I open the app and go to the advanced settings in the router settings, nothing comes up. The units are working and the wifi is working but I cannot configure anything on the app. I've uninstalled and reinstalled the app but to no avail.
Anyone else have this issue? (Reconnecting the units will be my next step)
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Make sure the Deco is not running in access point mode (Advanced > Operating Mode). In AP Mode, there are fewer options compared to router mode.
If you set up the Deco with your email, then you should be the owner, and not a manager already so that should be fine.
I would also reboot the system if that has not been done yet.
- Copy Link
- Report Inappropriate Content
@Tony when I open the advanced setting nothing comes up. It's a blank. I'll try rebooting the system by disconnecting all the powers source and maybe even reconfigure the network.
- Copy Link
- Report Inappropriate Content
I have the same problem. The app shows nothing. No Deco's, nothing connected and virtually no options.
iphone 12 pro with latest iOS and latest deco app.
I posted this in Deco forum but it got deleted 🤔
- Copy Link
- Report Inappropriate Content
@Gizmokr I am seeing a blank Advanced section in the Deco App on Android as well.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@mjrw85 Yes, a couple of times. And verified I am running the latest firmware too.
- Copy Link
- Report Inappropriate Content
I was able to fix the problem only by deleting the network and set up as a new one. Power cycling and resetting wouldn't just do it.
- Copy Link
- Report Inappropriate Content
@Gizmokr that sounds like a major pain. Are there any new features worth the hassle? For example, has the ability to specify WiFi channels finally been added?
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
I'm having the same issue. Not settings possible in the app. The wifi seems to be working bit I need to makensome changes to 2.4 network but can't do it. Was there any solition in the end?
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 2864
Replies: 12
Voters 0
No one has voted for it yet.