Unable to play recorded activities

Unable to play recorded activities
Unable to play recorded activities
2020-11-26 04:59:57
Model: KC200
Hardware Version: V1
Firmware Version: 2.31

Kasa app is acting weird. It's sending activity alerts literally hours later, and I have three unplayable videos (with an X in the middle.) 

 

I tried on two devices. However, my camera is working perfect. I can watch live video with no issues. 
 

what can I do?

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