Tp link plug unrespomsive to alexa app

Tp link plug unrespomsive to alexa app
Tp link plug unrespomsive to alexa app
2020-12-13 22:50:27 - last edited 2020-12-13 22:55:44

 My miniplugs  are not responding to alexa app  is this a firewall issue when is this gonna get fix !!

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Re:Tp link plug unrespomsive to alexa app
2020-12-15 18:45:37

@Carlos. 

 

Disable and enable the skill again in Alexa. Check the Kasa app and make sure the plug works in the app remotely, meaning your phone has the Wi-Fi disabled.

 

Another thing a user tried that others confirmed worked is below:

 

Login into alexa.amazon.com on your laptop, click on Skills on the left nav, scroll down to the TP-Link Kasa icon, click it and click on the DISABLE SKILL button at the top. Once the skill is disabled go back and re-enable it by clicking on Enable on the top right. Enter the TP-Link Cloud log in credentials during the enablement process. Add your plug if required and try ON/OFF functionality again within the Alexa app. If you're in an "Amazon Household" account say to Alexa ""switch to John's account"" or whomever's account the plug is registered to. Last week I must have changed the password with some other TP-Link service (Tp-Link forum login, repeater setup, or whatever) but plugs or app dashboards never threw visuals error and were linked to the tp cloud with an invalid older password.

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