Parental Controls have disappeared!

Parental Controls have disappeared!
Parental Controls have disappeared!
2021-02-24 12:22:53
Model: Deco M4
Hardware Version:
Firmware Version:

Hello,

 

All of a sudden parental controls have gone missing on the Deco app. 

 

Has this has happened for anyone else and how did they get them back? I have not turned them off, and have also tried re-installing the app but they are still missing!

 

Thanks

 

Simon

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Re:Parental Controls have disappeared!
2021-02-24 19:04:57

@SimonBalaam 

 

Your Deco might be in access point mode which doesn't have parental controls, you must be in router mode:

 

Here is an article that talks about the differences: https://www.tp-link.com/support/faq/2399/

 

If the Deco is in router mode, you may be logged in as a manager account rather than an owner account. This article will explain the differences: https://www.tp-link.com/support/faq/1444/

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Re:Parental Controls have disappeared!
2021-02-24 20:21:57

I seem to have sorted it but it took a full reboot of the whoe system!

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