Failed PPPoE connection on Archer VR1210v

Failed PPPoE connection on Archer VR1210v
Failed PPPoE connection on Archer VR1210v
2021-03-29 15:31:43 - last edited 2021-03-29 15:33:54
Hardware Version: V1
Firmware Version: v1_2.0.0 0.9_v6041.0_Build_201218

Hi. I have a problem with this router (Archer VR1210v, it wasn't in the list of routers to select here) : it randomly fails the pppoe connection to the provider (WindTre, in Italy), and does not connect until the device is turned off and on again. I've tried to wait for a long time (2 hours), but it doesn't connect. In the advanced page it says "connection in progress". If I try to restart connection, the router does not connect. I have to reboot completely the router. The PPPoE and VOIP LEDs do not light up. With the two latest firmwares the problems occurs much more frequently (with v1_2.0.0 0.9_v6041.0_Build_201218 and v1_2.0.0 0.9_v6041.0_Build_200629_Rel.2756n ). Instead with the old firmware v1_2.0.0.0.9_v6041.0_Build_200320_Rel.6025n the problem is less frequent, but it happens about 30% of the time I turn on the router. I have already contacted the provider which ruled out problems on the line (FTTC 200 mbps, VDSL2). The connection of the carrier signal occurs without problems: the DSL LED is on, steady. The problem is only on the PPPoE connection, that it's necessary for all connection ethernet and wireless. I do not understand why the router does not retry the pppoe connection, and a restart is always required. It would be enough to try the connection again.  I would like to specify that when I restart the router, it connects IMMEDIATELY without any problem. But it may take 2-3 reboots to resolve. Especially on new firmware. Hope the coders fix this bug soon. Thank you. Best regards.

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