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RE315 2.4g keeps disconnecting

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RE315 2.4g keeps disconnecting

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
RE315 2.4g keeps disconnecting
RE315 2.4g keeps disconnecting
2024-01-21 15:47:50 - last edited 2024-01-21 15:52:57
Model: RE315  
Hardware Version:
Firmware Version:

I noticed that every 24-48 hours my RE315 partially disconnects. 5Ghz network continues working. But the 2.4Ghz network becomes completely off, and it's indicator doesn't light. Wifi indicator switches from red to green. 

 

I'll try to move the extender closer to the router, but why only 2.4ghz is impacted and not 5ghz? That tells me the problem is somewhere else

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#1
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3 Reply
Re:RE315 2.4g keeps disconnecting
2024-02-08 08:28:17

  @pkz 

 

Since the 2.4GHz band has a wider coverage than 5GHz band, it's not logical the distance from your main router causing the issue.

A possible reason for this behavior could be even your main router 2.4GHz radio.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
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#2
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Re:RE315 2.4g keeps disconnecting
2024-02-08 15:35:39

  Thanks, I found the issue - looks I didn't upgrade the firmware in time.

I had version 1.0.2 After upgrading to 1.0.23 version everything started working correctly. I'm on 1.0.30 now.

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#3
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Re:RE315 2.4g keeps disconnecting
2024-02-08 16:25:42

  @pkz 

 

Good job. If you have pointed the RE315 HW and FW verwsions when creating the thread, it would be easier to spot the problem.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
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#4
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